Samples software is packed with a host of useful features that make recording, managing, and recalling sample data incredibly convenient.
While 2D barcodes offer excellent all-round performance, from time to time scanning issues do happen. Here we highlight some of the most commonly encountered scanning issues – and how to avoid them.
So – you have decided on what tube volume you need, what your labelling requirements are and where you are going to get them from and then you are faced with the question – “Do you want push caps or screw caps?”
Most of our customers find the setup of our scanner simple and easy and don’t need our help to get it working (though if you ever get stuck get in touch please; we’re only an email/phone call/carrier pigeon away!). You should find that our scanners are easy to get up and running but did you know that there are a number of cool options you can use to customise your scanner’s behaviour? I’m going to list out some of the less well known features below:
Every single 2D rack scanner manufacturer will tell you their scanner will never ever fail; including us. However in reality no matter how robust our decoding algoritms (and we put a lot of work into this area) sometimes a rack just won't decode. So; I thought I would list the main reasons we see below: